Data Privacy Policy
Your privacy is important to us at MeadowStudioPort
Information We Collect
When you get in touch with us for corporate flower arrangements or gift services, we gather details you voluntarily share. This includes your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment information when you place orders, though this is processed securely through our payment partners.
For our corporate clients, we may collect additional business information such as company registration details, preferred delivery schedules, and budget requirements. This helps us provide tailored service that meets your business needs.
Our website automatically gathers certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to improve our website performance and understand how clients find our services.
How We Use Your Information
We use your personal information primarily to fulfill flower orders and provide excellent customer service. This includes processing your orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.
We also use information to improve our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.
Information Sharing and Disclosure
MeadowStudioPort respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.
We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.
We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.
Data Security Measures
We treat the protection of your personal data with utmost seriousness and deploy suitable technical and organizational safeguards to defend it. This covers safe data storage, encrypted messaging, and restricted access to personal information inside our company.
Secure Storage
Personal information is stored using secure systems with access controls and regular security monitoring.
Encryption
Sensitive data transmissions are encrypted to protect information during communication between your browser and our systems.
Limited Access
Only authorized personnel who need information to provide services have access to customer data.
Although we employ robust security precautions, no online transmission method is entirely risk-free. We continually enhance our security practices to guard against emerging threats.
Your Privacy Rights
>You retain important rights regarding your personal data. Depending on applicable laws, you may be entitled to access, amend, erase, or limit the use of your information.
To exercise these rights, please contact us using the information provided at the policy end. We will reply within a reasonable period as required by applicable law.
Data Retention
We retain personal information only as long as necessary to provide our services and fulfill legal obligations. Retention periods vary depending on the type of information and the purpose for which it was collected.
Typical Retention Periods:
- Customer contact and order information: roughly three years after the last service interaction
- Payment transaction records: around seven years for tax and accounting requirements
- Website analytics data: about two years
- Marketing communication preferences: Until you unsubscribe or have not interacted for a period of two years
Cookies and Website Tracking
Our site uses cookies and comparable technologies to enhance your browsing experience and to gain insights into how visitors interact with our site. Cookies help us remember your preferences and assess website performance.
You can manage cookie preferences in your browser settings. However, disabling certain cookies may affect site functionality. For more details about our cookie practices, please review our Cookie Policy.
Third-Party Links
Our site may include links to third-party websites or services. This privacy policy covers only MeadowStudioPort and our site. We are not responsible for the privacy practices of external sites.
We encourage you to review the privacy policies of any third-party sites you visit via links on our site.
Policy Changes
We may revise this privacy policy from time to time to reflect changes in our practices, offerings, or legal requirements. When notable changes occur, we'll update the "Last Updated" timestamp at the top of this policy.
We invite you to review this policy from time to time to stay informed about how we safeguard your privacy.
Privacy Inquiries
If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we manage your data, please reach out to us.
Privacy Contact Details
MeadowStudioPort Privacy Team
Buckingham Palace Road, London
London, United Kingdom SW1A 1AA
Email: [email protected]
Phone: +44 20 7930 1234
For privacy-related inquiries, please include "Privacy Request" in your subject line and provide as much detail as possible about your request. We strive to respond to all privacy inquiries within seven business days.